Shipping & Returns

Shipping cost

The delivery or provision costs will, in any event, be indicated to the Customer before any payment and only concern deliveries made in mainland France, Corsica included. For any other place of delivery, it will be up to the Customer to contact customer service.

In the event that the Product is delivered to the Customer in a store or in a partner location of the Publisher, the related costs are specified to the Customer at the time of the order.

The delivery costs indicated on the Site are understood in euros, all taxes included

Delivery time

Orders are delivered by To be informed [allCarriers] within 6 working days of receipt of the price by the Publisher.

Certain products or certain order volumes may nevertheless justify a delivery time of more than 6 working days. This will be expressly mentioned to the attention of the Customer when confirming the order.


In the event of delivery of a clearly and visibly damaged package, it is up to the Customer to refuse it in order to benefit from the guarantee offered by the carrier. The Customer must also inform the seller without delay, so that a new package can be prepared for him, then shipped upon receipt of the damaged package in return. In such a case, the delivery times indicated above in these general conditions will no longer apply.